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Legal

Privacy

How PropNora handles personal information across accounts, listings, enquiries, documents and transactions.

Information we collect

We collect the information you provide when you create an account, submit a listing, send an enquiry, request support or complete verification. We also record limited technical information required to operate and secure the platform.

How information is used

Information is used to operate your account, deliver the services you request, communicate about your activity, maintain security, meet applicable legal obligations and improve the platform.

Sharing

Enquiry and transaction details are shared with the parties directly involved in that activity. Service providers who support the platform process information on our instructions. We do not sell personal information.

Storage and security

Records are stored using access controls that limit visibility to the account holder and authorised personnel. Documents are held in restricted storage and released only to permitted parties.

Your choices

You can review and update your account details at any time, manage communication preferences, and request access to or deletion of your personal information where applicable law provides that right.

Contact

Questions about privacy can be raised through the contact or support pages, and are answered with a tracked reference.